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Privacy Policy – VWT Power

Privacy Policy

This privacy policy sets out how VWT Power uses and protect any information that you give VWT Power when you use this website.This privacy policy includes a GDPR update

VWT Power is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

VWT Power may change this policy at any time to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements by updating this page. You should check this page on a regular basis to ensure that you are happy with any changes. This policy is effective from 14th May 2018

We collect personally identifiable information about you (“Data”) through:

  • the use of enquiry and registration forms,
  • when you purchase any of our products or services,
  • the provision of your details to us either online or offline.

The elements of your Data that we collect may include:

  • name,
  • company name,
  • company address, phone and fax number,
  • e-mail address,
  • details on the project in case of a request for a quote (project name, your job title and role in the project, site address).

Use and Disclosure of Personal Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping,
  • processing orders, registrations and enquiries,
  • providing you with information about our products and services (if you agree to receive such information),
  • contacting you, from time to time, for market research purposes but only after receiving your consent to do so by through a clear affirmative action. You have the right to opt out at any time.

We may also disclose your information to business partners we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our sites.

The length of time we keep your personal information
The GDPR requires that we disclose the period of time during which we will store personal information.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as long as required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. For business purposes and to comply with any legal or tax obligations we are required to keep a record of your order for at least 6 years. Such an order would include your name,address and any other details you provide to process the order. The information we are required by law and tax obligations to retain is stored in a secure office in the U.K and backed up in google cloud.
GDPR requires that we disclose if we transfer personal information outside of the EU and the legal bases we rely on to do so, such as consent and contractual necessity.

We use Google Cloud as a back up system for our records which is Privacy Shield certified, therefore we rely on Privacy Shield as the legal bases for the transfer of our customers personal information outside of the EU.
We may store and process your information through third-party hosting services in the US or other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we use Google Cloud which is Privacy Shield certified.
Based on GDPR requirements, please read the following regarding your rights regarding the information you provide to us via this website. We have provided our full contact details if you require further information and we have explained more about your rights below.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information, unless there are exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact us

11 Edison Road
St.Ives
Cambridgeshire
PE27 3LF
United Kingdom

TEL No. +44 (0) 1480 277360
Mobile No. +44(0) 7407 714596

email info@vwtpower.com

For purposes of EU data protection law, We VWT Power Ltd are the data controller of your personal information. If you have any questions or concerns, you may contact us using the information above

Use of Cookies and other Tracking Devices
We use cookies to help personalise your use of our sites. A cookie is a small piece of information which is sent to your computer’s hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our site, information about your computer such as the computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from our business partners’ websites, the URL of the linking page.

We use log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

This website uses a secure server and takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.
We do not ask for sensitive information such as credit card numbers online.
We do everything in our power to protect user-information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, sales, billing or customer services) are granted access to personally identifiable information.

If you have any questions about the security at our website, you can contact us.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Surveys and Feedback:
From time to time our site requests information from you via surveys or feedback forms. Participation in these surveys or user feedback is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include satisfaction information (such as name, company, use of the product and your views on the product), and demographic information (such as post code for wind resources). Feedback information may be published on the site as a review. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Transfer of Data
The eight Data Protection Principle requires that personal data must not be transferred outside the European Economic Area unless the country or territory to which the data are to be transferred provides an adequate level of protection for personal data.
Your Data will generally remain within our offices, which are based in the UK, and we only be disclosed to our employees on a need to know basis. If we decide to transfer your Data to any of our business partners to provide better services, we will not do so without asking your consent first.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.
We do not ask for sensitive information such as credit card numbers online.
We do everything in our power to protect user-information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, sales, billing or customer services) are granted access to personally identifiable information.

If you have any questions about the security at our website, you can contact us.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.contact us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

More information on your Rights

You have the right to withdraw your consent to this processing at any time by contacting us.

You have the right to access information held about you. You can exercise your rights at any time by contacting us

If you are unhappy with the way in which we are processing your personal data under this notice then please contact us. You do have the right, however, to make a complaint to the relevant Supervisory Authority (in most cases under this notice the relevant Supervisory Authority will be the Information Commissioner’s Office).

Definitions

For the purposes of this Privacy Notice, (“European Data Protection Legislation”) is defined as, for the periods in which they are in force, the European Data Protection Directive 95/46/EC, all laws giving effect or purporting to give effect to the European Data Protection Directive 95/46/EC (such as the Data Protection Act 1998) or otherwise relating to data protection (to the extent the same apply) and, from 25 May 2018, the General Data Protection Regulation (Regulation (EU) 2016/670) (GDPR) or any equivalent legislation amending or replacing the GDPR.

 

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VWT Power Ltd
11 Edison Road
St.Ives
Cambridgeshire
PE27 3LF
United Kingdom
TEL No. +44 (0) 1480 277360
Mobile No. +44(0) 7831 197492
email info@vwtpower.com

visit our blog vwtpower.com